Gaming at bae99 should be more than entertainment — it should be mindful and healthy. We believe responsible play makes life better for every player. Your wellbeing and your family's safety are our top priority.
Gaming is entertainment, not a source of income. Play within your limits and enjoy life.
Bae99 believes that responsible play isn't just a rule — it's our commitment to every member.
You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.
Taking breaks is a healthy part of responsible gaming. On bae99, you can voluntarily pause your gaming for anywhere between 24 hours and 30 days, effective immediately.
If you feel your gaming is getting out of control, choose the self-exclusion option. You can close your account for anywhere from 6 months to permanently.
View your full gaming history, win/loss stats, and spending details at any time. Stay informed, stay healthy.
Bae99 strictly prohibits access to anyone under 18. Every member's age is verified through KYC, and immediate action is taken if an underage user is detected.
Our trained support team is available 24/7 for any concerns about gaming addiction. Reach us via live chat or email — we're always ready to help.
Responsible gaming means enjoying gaming as a leisure activity without letting it take priority over other important areas of life. At bae99, we always want our members to play consciously and on their own terms.
Many people in Bangladesh are turning to online gaming as a way to unwind, and that's perfectly fine. But when gaming becomes an addiction, it can take a serious toll on family life, work, and finances. That's why bae99 places a strong emphasis on responsible gaming.
Responsible gaming means a few specific behaviours — playing within a set budget, sticking to time limits, not chasing losses out of frustration, and keeping gaming balanced alongside time with family and friends. Following these principles is what makes gaming genuinely enjoyable.
Gambling or gaming is never a reliable source of income. It's for entertainment — not a solution to financial problems.
It's not always easy to tell when gaming shifts from entertainment to addiction. Watch out for these warning signs:
If three or more of the signs above apply to you, don't wait — speak to our support team right away. Reaching out takes courage.
At bae99, you're in control of your own gaming. You can set any of the following limits at any time from your account settings:
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Automatically stop gaming once you've reached a set loss amount.
Set a maximum duration for each gaming session and get an automatic alert when your time is up.
Set a maximum amount per bet to protect yourself from significant losses.
Set a clear weekly budget for how much you plan to spend on gaming.
You'll be reminded periodically of how long you've been playing.
Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour cooling-off period. This is intentional — it's designed to protect you from making impulsive decisions in the heat of the moment.
Bae99 provides its members with several powerful protection tools. They're easy to use and completely confidential:
You can take a temporary break ranging from 1 day to 6 weeks. During this period, logging in will not be possible, but you can still withdraw your balance.
Options to close your account for 6 months, 1 year, or permanently. A permanent exclusion cannot be reversed.
Pop-up notifications will periodically remind you how long you've been playing and how much you've spent.
Download your monthly gaming statement to see your total deposits, withdrawals, and net wins and losses all in one place.
These tools can be found under the "Responsible Gaming" section in your account settings. Chat with us on live chat anytime for assistance.
Answer the following questions honestly. If more than three answers are "yes", consider seeking responsible gaming support:
Have you spent more than your planned budget on gaming and felt regret afterward?
When you lose, do you tend to place more bets to try to recover your money?
Are you spending less time with family or friends because of gaming?
Have you tried to stop gaming and failed, or felt restless when you did?
Have you borrowed money for gaming or lied to family about your gaming activity?
Have you spent long hours gaming while neglecting work, studies, or daily responsibilities?
Do you feel irritable or down when you're not gaming?
1-2 "Yes" answers: Normal recreational gaming. Stay mindful. | 3-4 "Yes" answers: Set limits and pay closer attention. | 5+ "Yes" answers: Speak to our support team immediately or seek expert help.
Build a few simple habits for responsible play. These will keep your gaming experience enjoyable and harm-free:
After each gaming session, ask yourself: "Did I enjoy this today, or did I feel frustrated?" If you feel frustrated most of the time, consider changing the way you approach gaming.
Gaming addiction is a real issue, and it's completely normal to seek help. bae99 is always here for you:
Our trained support team is available 24/7 via live chat. Get immediate help for any gaming-related concerns.
Email us at [email protected]. All responsible gaming requests are responded to within 48 hours.
National helpline for mental health support 16789Contact us. Completely free & confidential.
Worried about a loved one's gaming habits? Reach out to us. Counseling services are available for family members too.
Remember, asking for help is not a sign of weakness — it takes real courage. bae99 always puts your well-being and your family's safety first. We want you to enjoy gaming over the long term, not at any cost.